Home / Our Process

How We Work

Four clear steps from your first contact to a completed engagement — transparent, professional, and stress-free from start to finish.

Simple from start to finish.

We've designed every step to be clear and hassle-free so you can focus on what matters — building and growing your business with confidence.

01
African business professionals in initial consultation meeting
Step One

Initial Consultation &
Needs Assessment

We start by listening. Our consultants meet with you — in person at our New Achimota office or by phone — to understand your business situation, goals, and the specific services you need. This consultation is completely free with no obligations. We ask the right questions so we never miss what matters most to you.

02
African business consultants planning and reviewing documents
Step Two

Tailored Proposal &
Clear Pricing

Based on your needs, we prepare a detailed service proposal with a clear scope of work, realistic timeline, and transparent pricing — no hidden fees, no surprises. We walk you through every line item and only proceed once you are fully satisfied. Your agreement is your assurance.

03
African professional actively working on business documentation and filings
Step Three

Execution &
Active Delivery

Our qualified team gets to work — handling all filings, documentation, regulatory submissions, and interactions with government agencies on your behalf. We maintain regular communication, keeping you informed at every milestone. You'll always know exactly where things stand, without having to chase us.

04
Satisfied African business clients celebrating successful outcome
Step Four

Delivery, Review &
Ongoing Support

We deliver your completed results and conduct a final review to ensure everything is in perfect order. Our relationship doesn't end at delivery — we remain available for follow-up questions, renewals, annual compliance filings, and any future business needs. Your success is our long-term commitment.

Meet the Full Team

Common questions answered.

How quickly can Stelva Luthnael start working on my case?

In most cases we can begin within 24–48 hours of your initial consultation and agreement. For urgent matters — such as compliance deadlines or time-sensitive permits — we prioritise accordingly and will be upfront about what's achievable.

Do I need to visit your office, or can everything be done remotely?

Many of our services can be handled entirely by phone and email. Where a physical document signing or in-person meeting is required, we'll let you know in advance. Our office is located at New Achimota 4th Street 21, Accra, and you're always welcome to visit.

What documents will I need to provide?

This varies by service. For business registration, you'll typically need a Ghana Card or passport, proof of address, and details of directors/shareholders. For tax or accounting services, we'll need your financial records. We provide a full checklist after your initial consultation so nothing is missed.

Are your fees fixed or do they vary?

We provide a transparent, written proposal before any work begins. Our fees are fixed per the agreed scope — there are no hidden charges. If the scope changes during the engagement, we always discuss any cost implications with you first and obtain your approval.

Can you help with ongoing compliance after the initial work is done?

Absolutely — in fact, we encourage it. Many of our clients retain us for annual tax filings, compliance renewals, accounting, and bookkeeping. We can set up a retainer arrangement so your business stays fully compliant year-round without you having to think about it.

What if I'm not satisfied with the outcome?

Your satisfaction matters deeply to us. If anything falls short of what was agreed, contact us immediately and we will resolve it at no additional cost. We stand behind our work and have built our reputation on doing right by every client.

Ready to take the first step?

Book your free consultation today. No obligation, no pressure — just a conversation about how we can help your business move forward.